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06-07-2007, 09:51 PM
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Understanding ISPs
ISPs offer services like email and internet access. Compare factors like security, services, and cost so that you find an ISP that supports all of your needs.
What is an ISP?
An ISP, or internet service provider, is a company that provides its customers access to the internet and other web services. In addition to maintaining a direct line to the internet, the company usually maintains web servers. By supplying necessary software, a password-protected user account, and a phone number to dial into the internet connection, ISPs offer their customers the capability to browse the web and exchange email with other people. Some ISPs also offer additional services.
ISPs can vary in size—some are operated by one individual, while others are large corporations. They may also vary in scope—some only support users in a particular city, while others have regional or national capabilities.
What services do ISPs provide?
Almost all ISPs offer email and web browsing capabilities. They also offer varying degrees of user support, usually in the form of an email address or customer support hotline. Most ISPs also offer web hosting capabilities, allowing users to create and maintain personal web pages; and some may even offer the service of developing the pages for you. Many ISPs offer the option of high-speed access through DSL or cable modems, while others may just rely on dial-up connections.
As part of normal operation, most ISPs perform backups of email and web files. If the ability to recover email and web files is important to you, check with your ISP to see if they back up the data; it might not be advertised as a service. Additionally, some ISPs may implement firewalls to block some incoming traffic, although you should consider this a supplement to your own security precautions, not a replacement.
How do you choose an ISP?
There are thousands of ISPs, and it's often difficult to decide which one best suits your needs. Some factors to consider include
- security - Do you feel that the ISP is concerned about security? Does it use encryption and SSL to protect any information you submit (e.g., user name, password)?
- privacy - Does the ISP have a published privacy policy? Are you comfortable with who has access to your information and how it is being handled and used?
- services - Does your ISP offer the services you want? Do they meet your requirements? Is there adequate support for the services?
- cost - Are the ISP's costs affordable? Are they reasonable for the number of services you receive, as well as the level of those services? Are you sacrificing quality and security to get the lowest price?
- reliability - Are the services your ISP provides reliable, or are they frequently unavailable due to maintenance, security problems, a high volume of users, or other reasons? If the ISP knows that services will be unavailable for a particular reason, does it adequately communicate that information?
- user support - Are there published methods for contacting customer support? Do you receive prompt and friendly service? Do their hours of availability accommodate your needs? Do the consultants have the appropriate level of knowledge?
- speed - How fast is your ISP's connection? Is it sufficient for accessing your email or navigating the internet?
- recommendations - Have you heard or seen positive reviews about the ISP? Were they from trusted sources? Does the ISP serve your geographic area? If you've uncovered negative points, are they factors you are concerned about?
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06-10-2007, 08:34 PM
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Senior Investor
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In my country we have only 2 or 3 ISP to choose. This amount is very small for developing country and to increase quality of service. Monopoly is no good. It leads to poor quality and customer service because they know that the customer cannot turn anywhere. I don't think that I have the speed that I subscribed. Recently, the mobile communication also start to provide IS to mobile user, but the service also very bad because most of them use proxy, it's happen to my friend that cannot log in to his egold using his on ISP because it use proxy.
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06-18-2007, 02:23 PM
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Thanks for sharing such detail in ISP.
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06-18-2007, 07:40 PM
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Too bad my ISP is always have a problem here. Always cut after few hours online. 
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06-19-2007, 08:18 AM
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^^
are using dialup connection ?
too much problem there
for me, i use wifi connection in here
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06-19-2007, 11:23 AM
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I'm using broadband, but the performance just like the dial up. Too bad always cut and very slow. I think this is because of monopoly and there's less option, the existing provider just do what they want to do or at what quality they like. 
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06-19-2007, 11:31 AM
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maybe u can use application for accelerator
such us http://www.nitroglobal.org
its helpfull for me
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06-21-2007, 12:57 PM
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Quote:
Originally Posted by challs12
I'm using broadband, but the performance just like the dial up. Too bad always cut and very slow. I think this is because of monopoly and there's less option, the existing provider just do what they want to do or at what quality they like. 
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Maybe your area is weak to get signal. Where actually your area my fren?? So far i had not experience that cut off. Or maybe you not change the setting of your modem software that limit usage per day. I'm not using that software and don;t install it. Just use normal windows connection.
And i'm really agree of your opinion about monopoly. Our country ISP is monopolying now!!!!! So their service is too bad for now. And we're not getting optimal speed of our line. If we try to test speed at test speed sites, we're not getting the actual speed that was provide to us. From my experience, i just got half from them. Example i use 512KB, but when i test speed, i was not ever reach more than 300KB/ps , so that's not fair actually right? Because we pay at 512KB/ps cost . But it;s true that was a limit that we can reach, but at least they must provide us until 400 KB/ps and above, but now not like that. And there are a new package now, 4MB, but the price is really high per month!!!

Last edited by forumer; 06-21-2007 at 12:59 PM.
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06-21-2007, 02:55 PM
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I'm in East Malaysia. I call my ISP provider, at the time I'm waiting for their reply. I heard a message that they are working to upgrade their center near my place. I think I know the reason now. I hope it will come back to normal again.
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06-29-2007, 10:47 AM
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Quote:
Originally Posted by challs12
I'm in East Malaysia. I call my ISP provider, at the time I'm waiting for their reply. I heard a message that they are working to upgrade their center near my place. I think I know the reason now. I hope it will come back to normal again.
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I hope so too, and wish your line will be faster than ever soon. If they upgrade all line now it's better, i think they should upgrade by now at the same price rate because technology grow fast. And more and more people subscribed and to subscribe too.
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